"The Cricket"

Return and Refund Policy: 
Thank you for shopping with Dirt Road Dog Company Supply and Apparel! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

Returns: You have up to 7 days from the date of purchase to return eligible items for a refund. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

Refunds: Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges: If you would like to exchange an item for a different size or color, please reach out to us within 7 days of purchase. We will do our best to accommodate your request, depending on availability.

Non-Refundable Items: Please note that certain items are not eligible for return or refund, including:
•Items marked as final sale
•Personalized or customized items

How to Initiate a Return: To initiate a return, please contact us at 

drdco.info@dirtroaddogcompany.com or 229-400-0871 

with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.

Shipping Costs: Please note that shipping costs for returns are the responsibility of the customer. Shipping costs are non-refundable.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.